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Alternate job titles: Locksmith | Locksmith Technician

The Lock Repair and Service Specialist duplicates keys, replaces and re-keys locks as necessary, and ensures that all security devices are in adequate working condition. Responsible for the installation and maintenance of locks, keys and security systems. Being a Lock Repair and Service Specialist typically requires a high school diploma or its equivalent. May be required to complete an apprenticeship and/or formal training in area of specialty. In addition, Lock Repair and Service Specialist typically reports to a manager. Being a Lock Repair and Service Specialist gains or has attained full more...



Alternate job titles: Field Customer Engineering - Specialist | Field Service Engineer - Project Lead | Technical Customer On-site Support IV | Technical Field Service Engineer IV

The Field Service Engineer, Specialist identifies, analyzes, and repairs product failures, install new components or parts. Installs, configures, troubleshoots, and maintains products/equipment. Being a Field Service Engineer, Specialist researches and answers difficult customer questions about product features and recommend appropriate upgrades. Develops creative solutions to more unique, chronic, or complex issues. In addition, Field Service Engineer, Specialist performs start up testing and customer training on features and general maintenance of product. May mentor less experienced enginee more...


Directs field service activities to provide effective on-site support and technical assistance with various products or equipment. Plans and develops policies and procedures for on-site installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Reviews service contracts and directs support services. Develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing more...


Leads and oversees all field service activities to provide effective on-site support and technical assistance with various products or equipment. Develops and approves policies and procedures for on-site installation, testing, maintenance, and troubleshooting. Ensures all field service projects are completed within budget/deadline to meet customers' needs. Requires a bachelor's degree. Typically reports to top management. Manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various s more...



Alternate job titles: Field Customer Engineering - Specialist | Field Service Engineer - Project Lead | Field Service Engineer, Specialist | Technical Customer On-site Support IV | Technical Field Service Engineer IV

Provides on-site support and technical assistance with various products or equipment. Installs, troubleshoots, and provides routine maintenance to products/equipment to ensure proper function and maximize uptime. Identifies, analyzes, and repairs product failures and replaces and installs new components or parts as necessary. Inspects and tests completed work to ensure the service meets quality and safety standards. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Answers basic customer questions about more...


Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Independently performs a wi more...



Provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. Is capable of working on co more...


Alternate job titles: Field Service Engineering Supervisor, Experienced | Technical Field Support Supervisor II

Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and e more...


Alternate job titles: Coin and Vending Machine Repairer | Vending Machine Technician | Vending Maintenance and Repair Technician | Vending Technician

The Field Service- Vending requires a high school diploma or its equivalent and 2-4 years of experience in the field or in a related area. Installs, maintains, adjusts, and repairs vending, amusement, and other coin-operated machines. Being a Field Service- Vending relies on limited experience and judgment to plan and accomplish goals. Is familiar with standard concepts, practices, and procedures within a particular field. In addition, Field Service- Vending performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports more...



Alternate job titles: Field Service Engineering Supervisor, Senior | Technical Field Support Supervisor III

Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and e more...


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